Technology  Solution Map

IDENTIFY

• Virtual CISO
• Vulnerability Assess.
• Penetration Test
• Government Risk
• Compliance 
• Security Awareness Training

PROTECT

• Managed Firewall
• Web App Security
• Email Security
• Endpoint Protection
• Managed Cloud FW
• Data Loss Prevention
• Zero-Trust Framework
• Patch Mgmt
• Identity & Access Mgmt

DETECT

• Log Mgmt (SIEM)
• Machine Learning
• Intrusion Detection
• Intrusion Prevention
• SOC as a Service

RESPOND

• Incident Response
• Containment
• Eradication / Restore

AI

• Attack Identification
• Rapid Response 
• Social Engineering Detection
• Biometrics Auth. Systems
  

CORE PRODUCTS

• Handsets/Phones
• Tablets
• eSim
• MultiSim

WIRELESS NETWORK

• LTE/4G/5G Connectivity
• Device Usage Mgmt
• Application Filtering
• Detailed Reporting
• Distributed Antenna Service (DAS)
• Satellite
• Fixed Wireless
  

• Private LTE/4G/5G
• POTS replacement over cellular

MANAGED MOBILITY

• MDaaS
• Staging/Kitting
• Helpdesk
• Break/Fix
• MDM
• Plan Optimization
• RMA

AI

• Performance & Billing Optimization

CLOUD CONNECTIVITY

• Data Fabrics
• Public Cloud
• Connections
• AWS Direct Connects
• AZURE Express Routes
• Oracle FastConnects
• CDN
• SaaS platforms 

INFRASTRUCTURE 

• Data Center & Cloud
• Public Cloud
• AWS
• AZURE
• GCP
• Oracle Fusion
• SAP HANA
• Private Cloud
• Hybrid & Multi Cloud
• IaaS
• PaaS
• Bare Metal
• DRaaS
• BUaaS
• Data Center Colocation
  

STORAGE

• Cloud Based Storage
• Object
• File
• Block
• LICENSE & APPLICATION
• Software License Mgmt.
• ERP Mgmt.
• Software License Optimization
• Software License

MANAGED & PRO SERVICES

• Helpdesk as a Service
• ITO – IT Outsourcing
• Cloud Migration
• Application Mgmt. (ERP, CRM, etc.)

AI

• Application Optimization
• Robotics Processing Automation
• Data Lakehouse
• Load balancing Predictive Analytics
•  LLMaaS

CONTACT CENTER

• Automatic Call Distribution (ACD)
• APIs & SDKs
• Branded Caller ID
• Call and Screen Recording
• CRM/ERP Integrations
• Dialers (Preview, Power, Predictive)
• Inbound/Outbound/ Blended
• Interactive Voice Response (IVR)
• Omnichannel & Digital Engagement
• Voice, Email, Chat, Mobile
• Social, SMS/Text, Video
• Reporting, Analytics & BI
• Self-Service
• UC Integrations

BUSINESS PROCESS OUTSOURCING

EMPLOYEE ENGAGEMENT

• Gamification
• Workforce Mgmt
• Workforce Optimization

KNOWLEDGE MGMT,

QUALITY MGMT & ASSURANCE

• Agent Coaching & Performance
• Compliance & Monitoring

COMPLIANCE CONSULTING & IMPLEMENTATION

CRM INTEGRATORS & LICENSES

• ROBOTIC PROCESS AUTOMATION (RPA)

UCaaS

• Voice and Video Calling
• Call forwarding
• Voicemail
• Caller ID
• Messaging and Chat
• Conferencing
• Collaboration Tools
• Presence
• Mobile Access
• Integrations (CRM, etc)
• CPaaS

PREMISES SYSTEMS

• Prem as-a-Service
• SIP Trunks

AI

• Conversational AI & Chatbots
• Generative AI
• Real-Time Agent Assist
• Virtual Assistants
  

SASE

• Network optimization 
  and security
• CASB

SD-WAN

• Auto-Failover
• Intelligent Routing
• VNF (Virtual Network)
• Firewall
• Application Aware

CONNECTIVITY

• Broadband/Coax
• Dedicated Fiber
• WISP / Microwave
• 4G/5G Internet
• Satellite Internet
• Aggregation

MANAGED WIFI

• Internal Network
• Guest Network

SECURITY

• Firewall (Prem / Web)
• Endpoint Security
• Network Security Assessment
• Zero Trust

NETWORK MGMT

• Monitoring & Mgmt

AI

• AI Ops
• Performance and Billing Optimization
  

SENSORS

• Temperature
• Pressure
• Soil Moisture/content 

PHYSICAL SECURITY

• Cameras
• Access Control
• Video Analytics

ENERGY

• Electric
• Gas
• Solar
• EV Chargers
  

VERTICAL-SPECIFIC

• Smart City
• Agriculture
• Manufacturing
• Logistics
• Hospitality

REPORTING

• Geo-Fence
• Detailed Use
• Velocity / Acceleration

AI

• Computer Vision
• Telematics
• IoT Data Analysis